Cotton Babies founder Jenn Labit wrote this week of a warranty change that has thousands of cloth diapering moms cheering. For many years the bumGenius (including Flip and Econobum) warranty has stated that use of a ‘non-approved’ detergent would void the generous one year warranty on their cloth diaper systems (all in ones, pockets and covers.) Although it’s been a long time since I had to turn anything in on warranty (for aplix issues about 5 years ago), I knew that my use of Free and Clear Tide would void it anyway.
As a blogger (and mom) who believes that cloth diapers can literally change the world for the better, I always had to add a ‘but’ when someone asked me what detergent I used, mainly because of the bumGenius warranty. No more! The detergents on the now defunct safe list didn’t come close to cutting it with our extremely hard water, so this is one momma who is cheering with the rest. Even though we have a VERY expensive softener system, nothing is perfect and there are times when diapers get washed with water that’s not as soft as it could be. During those times, even a detergent that’s as harsh as Tide doesn’t always work perfectly, and I find myself adding an extra wash cycle when the diapers are used the next time, to knock out some of the mineral deposits left during the wash with hard water.
I’m glad to see this brand getting on board with the majority of other cloth diaper manufacturers, who express concern over chemicals, but understand that sometimes a mom has to do what a mom has to do to get her diapers clean and keep baby’s skin clean, healthy, and rash free.
The revised warranty info in its entirety is half way down (pdf reader required) on the customer support page.
Thanks for sharing this! I think it’s a positive and very practical change that will enhance the Cotton Babies’ brand image.